top of page

Terms and Conditions for LadderAnchor.co.uk (UK)

Effective Date: 3 October 2024

1. Introduction

These Terms and Conditions govern your use of The Ladder Anchor ("we," "us," or "our") and your purchase of products from [Your Website URL] (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Site.  

2. Use of the Site

You may use the Site for lawful purposes only. You may not use the Site:

  • In any way that violates any applicable UK or EU law or regulation.  

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.  

  • To impersonate or attempt to impersonate ladderanchor.co.uk, a Ladder Anchor employee, another user, or any other person or entity.  

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm ladderanchor.co.uk or users of the Site or expose them to liability.  

3. Product Information

We make every effort to display our products and their information accurately on the Site. However, we do not guarantee that the product descriptions, colours, information, or other content available on the Site are accurate, complete, reliable, current, or error-free. All weights and measures are approximate.  

4. Orders and Pricing

  • All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.  

  • Prices for our products are subject to change without notice. All prices are displayed in Pounds Sterling (£).

  • We reserve the right to limit the quantities of any products that we offer.

5. Shipping and Delivery

  • We will ship your order to the address you provide during checkout. We are not responsible for any delays or delivery failures caused by incorrect or incomplete address information.  

  • Shipping costs are calculated based on the weight, dimensions and destination of your order. You will be able to see the shipping costs before you complete your purchase.

  • Delivery times are estimates and are not guaranteed.

  • Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.  

6. Your Right to Cancel and Returns

  • Under the Consumer Contracts Regulations 2013, you have the right to cancel your order for any item purchased on our Site for a full refund. This does not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.  

  • You have 14 days after the day you (or someone you nominate) receives the goods to cancel your contract.

  • To cancel your contract, you must clearly inform us, preferably in writing, by email to gavin@ladderanchor.co.uk.

  • After notifying us of cancellation, you then have 14 days to return the goods to us. You must return the goods unused and in the same condition that you received them, with all original packaging. You are responsible for the cost of returning the goods to us.

  • Once we receive the returned goods, we will issue a full refund to the original payment method within 14 days.

7. Conformity of Goods

We have a legal duty to supply goods that are in conformity with this contract. See the Consumer Rights Act 2015 for further information. This includes that they are:

  • Of satisfactory quality: They should not be faulty or damaged when you receive them.

  • Fit for purpose: They should be fit for the purpose they are supplied for, as well as any specific purpose you made known to us before you ordered.  

  • As described: They should match the description given to you.

8. Disclaimer of Warranties

The Site and all information, content, materials, products (including software) and services included on or otherwise made available to you through the Site are provided by ladderanchor.co.uk on an "as is" and "as available" basis, unless otherwise specified in writing. ladderanchor.co.uk makes no representations or warranties of any kind, express or implied, as to the operation of the Site, or the information, content, materials, products (including software) or services included on or otherwise made available to you through the Site, unless otherwise specified in writing. You expressly agree that your use of the Site is at your sole risk.  

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will ladderanchor.co.uk be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Site. Nothing in these Terms and Conditions shall limit or exclude our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or (iv) any other liability that cannot be limited or excluded by applicable law.  

10. Indemnification

You agree to indemnify and hold ladderanchor.co.uk and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.  

11. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.  

12. Dispute Resolution

Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the courts of England and Wales.  

13. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. We will post any changes on this page and notify you by email if the changes are significant.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at gavin@ladderanchor.co.uk.

bottom of page